PRIVACY POLICY

GALLERY

At JS Epoxy Flooring, we value the privacy of our customers and site visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, https://www.jsepoxyflooring.ca/, or interact with our services. Please read this policy carefully to understand our practices.

What Information Do We Collect?

We collect personal and non-personal information, including but not limited to:

Personal details: Name, email address, phone number, and mailing address.

Transactional details: Billing information and payment methods (e.g., credit card information).

Technical information: Internet Protocol (IP) addresses, browser type, device information, and interaction data, such as pages visited, and time spent on our website.

Communications: Feedback, inquiries, or reviews submitted through our website.

How Do We Collect Information?

We collect information in the following ways:

Direct Input: When you:
- Fill out a contact form.
- Request a quote or schedule a service.
- Provide payment information for services.
Automated Tools: Through cookies and tracking technologies that monitor browsing behavior, page interaction, and other technical data.

Why Do We Collect Your Information?

We collect and use your information for the following purposes:

To provide and manage our services, including scheduling and completing epoxy flooring projects.

To process payments and issue invoices.

To respond to inquiries and provide customer support.

To send promotional messages, updates, or special offers (with your consent).

To improve our website and services based on user interactions and feedback.

To comply with applicable legal and regulatory requirements.

How Do We Store and Protect Your Information?

Your personal data is stored securely on our servers or those of our trusted service providers. We take the following measures to ensure its protection:

Use of secure servers and firewalls.

Encryption of sensitive data, such as payment details.

Compliance with PCI-DSS standards for secure payment processing.

Do We Share Your Information?

We may share your personal information only under the following circumstances:

With third-party service providers: To process transactions or improve our services (e.g., payment gateways or analytics platforms like Google Analytics).

To comply with legal obligations: If required by law or government authorities.

With your consent: For any other purpose explicitly authorized by you.

We do not sell or rent your personal information to third parties for marketing purposes.

How Do We Communicate With You?

We may contact you via email, phone, or postal mail to:

Respond to your inquiries or schedule services.

Provide updates on your project or account.

Share promotional content, surveys, or service updates (you may opt out of marketing communications at any time).

How Do We Use Cookies and Tracking Tools?

Cookies are small data files used to track your activity on our site and improve your experience. Our website uses cookies to:

Analyze traffic and user interactions.

Remember preferences for future visits.

Provide tailored recommendations and content.

Third-party services (e.g., Google Analytics) may also use cookies and tracking tools. Please note that these services operate under their own privacy policies.

How Can You Withdraw Your Consent?

If you no longer wish for us to process your personal information, you may:

Write to us at dream@jsepoxyflooring.ca

Privacy Policy Updates

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page, and the "Effective Date" will be updated accordingly. Material changes will be communicated to you via email or through a notice on our website.

Questions and Contact Information

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

Email: dream@jsepoxyflooring.ca

Mailing Address: dream@jsepoxyflooring.ca

Thank you for trusting JS Epoxy Flooring with your privacy.